Dubai Creator
Terms of Service

Platform Terms & Conditions

Clear guidelines and legal framework governing your use of Dubai Creator's premium marketplace connecting brands with verified content creators.

1. Agreement Acceptance

By utilizing Dubai Creator's platform services, creating an account, or accessing our website, you automatically enter into a binding legal agreement with these Terms of Service. Your continued engagement with our platform constitutes ongoing acceptance of all terms, conditions, and policies outlined herein.

2. Platform Services Overview

Dubai Creator operates as a premium marketplace connecting brands with verified content creators across the UAE region:

  • Curated database of professional creators and influencers based in Dubai and surrounding Emirates
  • Advanced filtering and matching algorithms to connect brands with suitable content partners
  • Secure payment processing for accessing creator contact information and portfolios
  • Creator profile submission system allowing content creators to showcase their work voluntarily

3. User Conduct Standards

All platform users must adhere to professional conduct guidelines and ethical usage practices:

  • Maintain accurate and truthful information in all profile data and communications
  • Respect intellectual property rights of creators and refrain from unauthorized content usage
  • Avoid automated data extraction, web scraping, or bulk downloading of creator information
  • Prohibit spam communications, unsolicited marketing, or harassment of listed creators
  • Ensure all brand representations and business credentials are legitimate and verifiable
  • Respect creator boundaries and professional communication protocols

4. Billing and Payment Terms

Our premium access model ensures quality connections between brands and creators through structured payment requirements. All transactions are processed securely by our Merchant of Record, Paddle.com, which handles payments and refund requests on our behalf. For detailed information on refunds, please see our [Refund Policy](/refund-policy).

Access Fees

Brands must complete payment processing before gaining access to creator contact details, portfolio materials, and collaboration history. All pricing is clearly displayed before purchase confirmation.

Payment Policy

All transactions are processed securely and are considered final upon completion. Refund requests are evaluated case-by-case by Paddle.com based on technical issues or service failures, not user satisfaction or business outcomes. Third-party payment services are subject to their own terms and conditions.

5. Creator Partnership Terms

Important clarifications regarding creator relationships and platform responsibilities:

  • Dubai Creator serves as a connection platform and does not guarantee creator availability or response rates
  • Listed creators maintain independent contractor status and are not employees or official representatives
  • Creator performance, project completion, and collaboration success remain outside our direct control
  • Profile accuracy and portfolio updates are managed independently by individual creators
  • Platform listing does not constitute endorsement of creator quality or professional capabilities

6. Intellectual Property Rights

Dubai Creator maintains comprehensive ownership of platform-specific content, design elements, proprietary algorithms, and user interface components. Users may not reproduce, distribute, modify, or commercially exploit platform materials without explicit written authorization. Creator portfolio content remains the intellectual property of respective creators.

7. Access Suspension Protocols

Dubai Creator reserves the right to immediately suspend, restrict, or permanently terminate user accounts for violations of these terms, fraudulent activities, or behavior deemed harmful to the platform community. Termination actions may occur without prior notice, and refunds are not guaranteed for suspended accounts.

8. Platform Limitations

Dubai Creator provides services on an 'as-available' basis without warranties regarding platform uptime, creator responsiveness, or business outcome guarantees. We disclaim responsibility for third-party integrations, external website links, or indirect consequences of platform usage. Users acknowledge inherent risks in digital business networking.

9. Legal Liability Boundaries

To the maximum extent permitted under UAE law, Dubai Creator's liability for any damages, losses, or disputes arising from platform usage is strictly limited to the amount paid for services within the preceding 12 months. We specifically exclude liability for consequential damages, lost profits, or business interruption claims.

10. Legal Framework

These Terms of Service are governed by the laws of the United Arab Emirates . Any legal disputes or claims arising from platform usage will be resolved through Dubai courts system. International users acknowledge acceptance of UAE legal framework when accessing our services.

11. Customer Support

For technical assistance, billing inquiries, account issues, or general platform questions, users can reach our support team at support@dubaicreator.com. We strive to respond to all inquiries within 48 hours during business days.